Privacy Policy

At KartZylla, operated by Clavel AI, Inc., we value your privacy and are committed to protecting your personal data with the highest standards of security and transparency.

Effective Date: January 8, 2025

Last Updated: August 21, 2025

Types of data we gather when you use our platform

We may collect the following categories of information when you use KartZylla:

Personal Information (Name, email address, phone number, billing/shipping address)
Payment Information (Payment card details processed securely via third-party providers; we do not store full card numbers)
Transaction Data (Order history, purchase details, invoices)
Technical Data (IP address, device identifiers, browser type, operating system, and access logs)
Usage Data (Interactions with the Platform, preferences, and browsing behavior)
Communication Data (Customer support inquiries, reviews, or feedback)

We do not knowingly collect data from children under 13 years of age (or 16 under GDPR).

Purposes for processing your personal data

We process your information to:

Fulfill Orders (Process transactions, ship products, and provide order confirmations)
Customer Support (Respond to inquiries, handle returns, and resolve issues)
Platform Improvement (Analyze usage trends, personalize your shopping experience, and enhance functionality)
Legal Compliance (Meet legal, tax, regulatory, and fraud prevention obligations)
Security (Detect and prevent unauthorized or fraudulent activity)
Marketing where permitted (Send updates, promotions, and product recommendations, subject to your opt-out rights)

We only process personal data where there is a lawful basis (contract performance, legal obligation, legitimate interest, or your consent).

When and how we share your information

We do not sell personal information. Your data may be shared with:

Service Providers: Payment processors, logistics/shipping providers, IT infrastructure providers, analytics services, and customer support partners
Legal Authorities: Where required by law, regulation, or court order
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

All third parties are contractually obligated to safeguard your data and process it only for authorized purposes.

Measures we take to protect your data

We implement industry-standard measures to protect your data, including:

Encryption of payment transactions
Access controls and authentication mechanisms
Regular monitoring for unauthorized access or data breaches

While we use robust security safeguards, no method of transmission over the internet or electronic storage is 100% secure.

Your privacy rights and how to exercise them

Depending on your jurisdiction, you may have the following rights:

For EU/UK Users (GDPR):

Right of access (Obtain a copy of your personal data)
Right to rectification (Correct inaccurate or incomplete information)
Right to erasure (Request deletion of your data where legally permissible)
Right to restrict processing (Limit how your data is processed)
Right to data portability (Request transfer of your data in a machine-readable format)
Right to object (Object to certain processing, including marketing)

For California Residents (CCPA/CPRA):

Right to know what categories of personal information we collect and how it is used
Right to request deletion of your personal data (subject to legal exceptions)
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal data (we do not sell data)
Right to non-discrimination for exercising your rights

Exercising Rights:

To exercise your privacy rights, contact us at: support@kartzylla.com. We will verify your request before acting on it, as required by law.

You may also manage your marketing preferences by unsubscribing from promotional emails at any time.

How we use cookies and similar technologies

KartZylla uses cookies and similar tracking technologies to:

Enable essential site functionality (e.g., cart management, login)
Improve performance and analyze usage trends
Provide personalized shopping experiences
Deliver relevant advertising (where permitted by law)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the Platform

Cross-border data transfers and protections

KartZylla is operated in the United States. If you are accessing our services from outside the U.S., your data may be transferred to and processed in countries that may not provide the same level of data protection as your home jurisdiction.

For transfers of personal data from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on:

Standard Contractual Clauses (SCCs) approved by the European Commission
Other legally recognized transfer mechanisms as required under GDPR

By using KartZylla, you consent to the transfer and processing of your data outside your country of residence, subject to these safeguards.

Questions About This Privacy Policy?

For questions about this Privacy Policy or to exercise your rights, we're here to help.

support@kartzylla.com

Important Notes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
If you are under 16 years of age, you may not use our services without parental consent.
This policy applies to information collected through our website and services, not third-party sites.
For residents of certain jurisdictions, additional rights may apply under local data protection laws.

Privacy Policy

Information We Collect

How We Use Your Information

Information Sharing and Disclosure

Data Security

Your Rights and Choices

Cookies and Tracking Technologies

International Data Transfers

Questions About This Privacy Policy?

Important Notes